When you order from the Sexy Super Shero website, your satisfaction is our main concern. We want you to save the day in sexy lingerie so either you like the merchandise you receive or you can return it in the same condition you received it in within 5 days of delivery for full credit, minus shipping (if applicable). PLEASE NOTE SALE! ITEMS ARE FINAL SALES AND NOT RETURNABLE, YOU WILL NOT RECEIVE A REFUND, CREDIT, OR EXCHANGE ON THESE ITEMS!
Buyer is responsible for return shipping cost & tracking is highly suggested. Please include a note along with the merchandise you'll be returning, as to whether you want an exchange or refund. We do not offer exchanges for different items, you may only exchange for a different size or color than you ordered.
If you chose a refund, we will credit your payment method when your return is processed, within 1-2 business days of receiving the returned merchandise. You will be notified by email when we complete the process. Your financial institution should refund your account in 2 -5 business days. Please contact your financial institution if you don't see your refund after 5 business days.
We have shipping distribution centers set up in both New York & Pennsylvania; USA! Depending on where the items in your order are located, that's where your order will ship from. A Distribution center for Beauty items is coming to California soon!
We accept most major debit or credit cards through Visa, MasterCard, American Express, Discover Card, and Pay Pal. We do not offer COD or pay by check. We do not accept money orders or personal checks.
Please refer to the size charts and size info included in each products page. Keep in mind that bust size is not the same as bra size and bust size refers to the fullest part of the chest. Please pay attention to how much elasticity is in each item by looking at the material contents. Spandex, Elastane, and Nylon are varying materials in elasticity, Nylon being very stretchy and 5%spandex being only somewhat stretchy. Elastane being the perfect amount of stretch. Where there is little to no stretch, size up, you could always take it in. Please measure yourself to find the most accurate sizing!
First I want to to sincerely apologize for the inconvenience. If you received the wrong item, incorrect size, are missing an item, or a part of a set, please first verify that the item was not listed on your order confirmation and packing slip. Check that the missing item is supposed to come with the purchase or is it sold separately. Please email Customer Care ASAP with your order number and the product name of what you did not receive. We will take care of this for you right away.
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